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北京第二外国语学院学报

北京第二外国语学院学报 ›› 2021, Vol. 43 ›› Issue (1): 25-36.DOI: 10.12002/j.bisu.317

• 语言学研究(语言服务专栏 主持人:王立非) • 上一篇    下一篇

中外语言服务标准化现状分析及建议

蒙永业1(), 王校羽1(), 刘智洋2()   

  1. 1.河北师范大学民族学院语言服务研究所,承德 067000
    2.中国标准化研究院,北京 100191
  • 收稿日期:2019-09-30 出版日期:2021-02-28 发布日期:2021-02-28
  • 作者简介:蒙永业,博士,河北民族师范学院语言服务研究所所长,067000,研究方向：语言服务、标准国际化。电子邮箱：myy@langservice.cn
    王校羽,河北民族师范学院外国语学院院长,067000,研究方向：语言学与外语教学、跨文化交际。电子邮箱：wangxiaoyu6699@126.com
    刘智洋,中国标准化研究院研究员,100191,研究方向：标准化、语言服务标准。电子邮箱：liuzy@cnis.ac.cn
  • 基金资助:
    “十三五”国家重点研发计划重大专项“国家质量基础共性研究与应用”所属项目“中国标准走出去适用性研究”之课题“标准化英汉双语语料库及本体知识系统建设”(2016YFF0202905)

Current Developments in Chinese and International Language Services: Standardization and Suggestions

Meng Yongye1(), Wang Xiaoyu1(), Liu Zhiyang2()   

  1. 1. Institute of Language Services, Hebei Normal University for Nationalities, Chengde 067000, China
    2. China National Institute of Standardization, Beijing 100191, China
  • Received:2019-09-30 Online:2021-02-28 Published:2021-02-28

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摘要：

通过从机构设置、已发布标准、在编标准角度对国内外语言服务标准化发展现状进行分析，本研究发现国际语言服务标准化具有以下特点：（1）涉及范围广，管理统一；（2）体系比较完善；（3）标准制定流程严谨，定期复审并更新；（4）标准的考核指标细化程度高，可实施性强，可用于直接认证。本研究同时对我国语言服务标准化工作的特征进行了归纳：（1）与国际对口的国内机构未能和行业紧密结合；（2）集中于满足一些语言服务基本活动的基础要求；（3）标准制定流于形式，缺少更新；（4）标准中设立的指标项目少，缺乏评估依据，可实施性不高，难以用于认证。据此，本文建议：（1）遵循“先易后难、急用先行”原则制定标准，定期更新；（2）参照国际语言服务标准化体系，做好规划，构建完善标准化体系；（3）在制定中国语言服务标准时，增加可评估的量化指标项目；（4）成立对口机构，积极参与国际语言服务标准化事务。

关键词: 语言服务; 标准化; 中外现状; 国际标准化组织

Abstract:

This paper provides a comparative analysis of developments in China and abroad in terms of language-service standardization from such perspectives as organizational settings, issued standards, and developing standards. International language-service standardization systems include the following features: (1) wide involvement, unified management; (2) relatively comprehensive system; (3) rigorous standard development procedure and regular review; and (4) detailed examination indicators, high enforceability, and direct certification availability. The features of the Chinese language service standardization system are summarized in this study as follows: (1) the standardization body is not run for the language-service sector; (2) the existing language service standards focus on some bottom-line requirements for basic activities; (3) standards are developed in formalistic ways and are seldom updated; and (4) the indicators for assessment and the bases of assessments are absent and/or difficult for implementation and certification. Based on the above findings, the following suggestions for improvement are indicated: (1) to develop and regularly review standards according to actual needs; (2) to create a well-planned and comprehensive standardization system; (3) to include more measurable indicators in Chinese standards; and (4) to establish a corresponding standards body to participate actively in international language service standardization activities.

Keywords: language services; standardization; developments in China and abroad; ISO

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